Support Coordination

• Assess the funding and services available to you, including mainstream, community, informal and provider options.
• Help you choose your preferred support options or providers.
• Negotiate your preferred services and prices, as well as develop service agreements and create service bookings with preferred providers.
• Arrange any assessments required to determine the funding available to you.
• Help decide on a budget for each support type.
• Help you to understand your personal responsibilities under service agreements, resolve problems or issues that arise, and change or end service agreements.

• Help get your individual plan started.
• Work with you to find mainstream services, such as education and employment.
• Ensure that you are effectively linked in to services that you want and/or need.
• Work with you to develop skills and resilience.
• Work with you to achieve your goals.
• Assist you in finding appropriate disability housing.
• Train parents and carers in understanding their role as informal supporters.

We understand that participants come from different cultural backgrounds and everyone is unique. Our multicultural office team speak different languages and we can arrange translation services if needed.

Our approach is to get to know you, by talking to you and your supports (family and friends) to find services that would perfectly match your needs and those that you’re happy with.

We’re here to help you navigate the confusing jargon and paperwork to better access to the services you need. We’ll help ensure your plan is implemented effectively to achieve the goals that you’ve set.