All of our Support Workers hold a valid Police Check, First Aid, Working with Children Check for clients younger than 18 years old, and relevant qualifications. Further, privacy is paramount to our clients’ sense of dignity and their confidence in our discretion.

All our carers value their responsibility to protect our clients’ privacy and they sign an “Agreement of Confidentiality”. All of Flexi Support’s staff members are required to attend regular training sessions to provide the best care for our clients. Our staff are required to have regular skills updates in areas such as first aid, infection control and manual handling to ensure client safety and satisfaction.

Our priority is to provide high quality, professional care services. We are registered for TAC, WorkSafe and NDIS (Direct Care and Support Coordination).

Get started in 3 simple steps:

1. Contact us by calling (03) 9560 333 or emailing hello@flexisupport.com.au.
2. We’ll arrange a home visit at a time that suits you. We’ll get to know you and listen to what you’d like for your care services.
3. We’ll match you to our support workers that can best look after your care needs.

Our support team speak a range of languages — including Mandarin, Cantonese, Karenic, Burmese, Indonesian, Vietnamese, and Korean — and can provide translation services when needed. Please let us know if you require a translator.