Flexible Care Services
Our Care Services are the heart of our work.
With over 20 years experience, we know that needs for care vary. Which is why we have flexible options and multicultural support workers. We understand the nuances of care across different cultural backgrounds.
If you’re looking for professional care services, call us on (03) 9560 3333.
Servicing all of Greater Melbourne
What can Flexi Support do?
With over 300 carers, we service all of greater Melbourne with shifts available 24 hours a day, 365 days a year.
Shift variations are available, including emergency, one-off fill-in shifts, short-term, long-term and overnight services.
Help in the Home
Mental Health Support
Get Started - In-Home Care Services
Find the Direct Care services you want for NDIS, Aged Care, TAC and WorkSafe.
Commonly Asked Questions
Q: Are Flexi Support Support Workers qualified?
All of our Support Workers hold a valid Police Check, First Aid, Working with Children Check for clients younger than 18 years old, and relevant qualifications. Further, privacy is paramount to our clients’ sense of dignity and their confidence in our discretion. All our carers value their responsibility to protect our clients’ privacy and they sign an “Agreement of Confidentiality”.
All of Flexi Support’s staff members are required to attend regular training sessions to provide the best care for our clients. Our staff are required to have regular skills updates in areas such as first aid, infection control and manual handling to ensure client safety and satisfaction.
Q: Is Flexi Support registered?
Our priority is to provide high quality, professional care services. We are registered for TAC, WorkSafe and NDIS (Plan Management, Direct Care and Support Coordination).
Q: How do I start Flexible Care services with Flexi Support?
Get started in 3 simple steps:
- Contact us by calling (03) 9560 333 or emailing firstname.lastname@example.org.
- We’ll arrange a home visit at a time that suits you. We’ll get to know you and listen to what you’d like for your care services.
- We’ll match you to our support workers that can best look after your care needs.
Q: Do you speak languages other than English?
Our office support team speak a range of languages, and we provide translation services when needed. Don’t hesitate to let us know if you need a translator.
NDIS, Aged Care & TAC/WorkSafe
Tailored Care Options
All Flexi Support services can be tailored to you, whether you’re receiving services through NDIS, a Home Care Package, TAC, WorkSafe or other funding.
Our support team can give you peace of mind by helping to coordinate services, pay bills and track invoices. We use our expertise to help you understand your options and better access the services you choose.