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Woman in wheelchair and santa hat with her carer decorating christmas tree at home.

Disability Care Over Christmas

For those with specific care needs or in-home supports, disability care over Christmas and New Year can get complicated.

Between gathering the family and cooking a feast, the festive season is a busy time. Therefore, arranging your care and support services ahead of time is the ideal way to enjoy the festivities.

If you would like to enjoy the holidays with in-home support, get in touch with us. Where Support Workers are available in your area, our flexible home services will continue over the entire Christmas and New Year period, including the following public holidays:

  • 24th Dec (Christmas Eve)
  • 25th Dec (Christmas Day)
  • 26th Dec (Boxing Day)
  • 31st Dec (New Year’s Eve)
  • 1st Dec (New Year’s Day)
  • 28th Jan (Australia Day Public Holiday)

Coming home for Christmas

No doubt, the best thing about Christmas is having your family and friends all together. And so, we have over 300 active Support Workers across Greater Melbourne who are on call to help bring your loved ones together.

Whether you need mobility support for the comfort of your relative during celebrations, or a visiting Support Worker while your usual carer is away. If a Support Worker is available in your area, we can arrange fill-in shifts to support you over Christmas and New Year.

For example, in-home support services can be:

Personal Care

  • Showering
  • Dressing and Grooming
  • Assistance with meals and PEG feeding
  • Mobility support – e.g. help to and from chair or bathroom

Community Access

  • Help to transit safely to and from social activities
  • Help with communication issues
  • Connecting you with activities or groups if you’re by yourself

Chat to our Support Team on (03) 9560 3333 to find out how our Flexible Services can help you over Christmas.

As shown in this short clip, it’s invaluable to participate in social activities with friends and loved ones over Christmas.

Give yourself a break

The holidays are the perfect time to catch up with friends and family, but it’s important to also take a breather and plan some ‘me’ time.

Fun and creativity are vital to our health and wellbeing. So much so, that your funding package may include respite and recreational supports. Whether you’re receiving services, or caring for a care recipient, remember to give yourself a break these holidays.

In essence, respite can be many things. For example, respite for an NDIS participant could be:

  • A short stay out of home to try a new activity, socialise or learn a new skill.
  • A temporary in-home Support Worker, so the participant can stay at home when family or usual carer is unavailable.
  • Support to participate in community activities, resulting in a break for carers.

If you would like to discuss your options for respite care, contact our Support Team.

This video explains the importance of respite care.

Continuing disability care over Christmas

For those who have daily care routines, it’s important for support services to continue without interruption. In so much, that small disruptions make a big impact on day-to-day health and wellbeing.

Unlike other providers who close over Christmas, Flexi Support deliver services every day of the year including weekends and public holidays.

If your usual carer is not available over the Christmas break, you can arrange for a fill-in shift with us. Furthermore, our minimum shifts are 1-hour, providing the flexibility to get the support you need.

The Flexi Support team are on hand to assist with:

  • Personal Care
  • Mental Health Support
  • Help in the Home
  • Community Access

Additionally, our office support team can also assist with queries around:

For disability care over Christmas, contact our team at Flexi Support.

Welcome the New Year

Get your new year off to a positive start. If you’ve been meaning to ask about in-home support and disability care, now’s a great time to get started.

We welcome your questions about home and community care services for:

No question is too big or small. To get you started, we’ve listed 8 essential questions to ask any NDIS service provider.


Please note:

Flexi Support is not an emergency service.